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Communications Bureau
Ofari
K. Benjamin, Communications Liaison
Under the general supervision of the Chiefs of Police
of the district, the Commander of Communications shall exercise authority and
assume the overall responsibility for planning, organizing and managing the
operations of an effective centralized communications system within the
district.
The primary objective of this position is to provide for the most
effective Radio and Tele-Communications within all elements of the Department
in the district and within the community.
DUTIES AND RESPONSIBILITIES
The Commander of the Communications Bureau shall supervise,
coordinate and control the activities of the Communications Dispatch and
Maintenance Sections, the operations of the Switchboard, Tele-Service
Operations, all the personnel assigned to the bureau and all departmental
communications equipment and facilities. He shall ensure the licensing of Radio
Stations for the Department.
Develop communications system specifications, methods and
procedures to promote an effective communication system for the Department. He
shall be responsible for the proper receipt and handling of all communications
from the public, inter-departmental bureaus and sections, and from other law
enforcement agencies; and for the broadcast or rebroadcast to all mobile units
within the Department, any information which will be useful in the preservation
of the public peace, the prevention of crime, and the apprehension of law
breakers. He shall supervise the answering of incoming calls from the general
public, re-routing and otherwise disposing of such calls requiring police
action.
See that all personnel under his command, as well as other
departmental personnel are trained and instructed in the proper techniques
involved in the efficient use of all communications equipment. He shall divide
his tine equally in the close supervision of personnel in their operation of
said equipment, and shall be especially alert to detect and correct any misuse
of equipment, discourtesy on the part of personnel toward the public or other
members of the Department, and any ineptness on their part.
Ensure consistent adherence by communications personnel and
field units to policies and procedures. Monitor their performance and evaluate
all communications personnel including, Technicians, Radio Dispatchers,
Switchboard Operators, Tele-Service Officers and other Police Officers assigned
to the Communications Bureau.
He shall be responsible for the ready operating condition of all
communications equipment assigned to the bureau, and shall cause to be made
necessary repairs and adjustments.
Evaluate and recommend to the Chief of Police and
higher departmental officials, system configurations and hardware. Monitor and
control the purchase, installation, maintenance and repair of all
Communications equipment.
Serve as liaison with other emergency service agencies on
subjects related to implementations of policies and procedures regarding
inter-agency communications. Attend and participate in meetings and conferences
with other Criminal Justice Agencies to coordinate and upgrade communications
systems.
Supervise for completeness and accuracy, all field records,
radio logs and reports as are necessary for the efficient operation of his
bureau and which may be required by the regulations of the Federal
Communications Commission. Report to the Chief of Police
significant incidents or complaints, problems, relative to staffing, training,
discipline, equipment requirements, monthly and annual activity reports, annual
budget and such other matters which, in his discretion, should be brought to
the attention of the Chief of Police.
He shall designate a competent subordinate to be in charge of
the bureau in his absence, but shall not absent himself from the district
without first notifying the Chief of Police.
Perform such other duties that may be assigned to him, from time
to time by the Chief of Police.
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